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Planetshoes.com Website Review & Ratings + Planet Shoes Coupons

Planet Shoes: Products & Services

Planet Shoes offers shoes, bags and other accessories in the most eco-conscious way possible. The products are for men, women, and kids too.

There are over 160 brands to choose from, including:

  • Crocs
  • Clarks
  • Earth
  • Kalso Shoe
  • Merrell
  • New Balance
  • Sperry Top-Sider
  • Yellow Box

Types of shoes include:

  • Casual
  • Athletic
  • Boat
  • Boots
  • Clogs
  • Dress
  • Heels and Pumps for women
  • Slippers

Accessories include:

  • Hats
  • Shoe cleaning products
  • Socks

Planet Shoes combines style and comfort of its products while operating in the most eco-conscious way possible. The company works with charities such as 1% for the Planet and offers a Carbon-Free Plus Shipping option (see shipping section below). Recycled materials are also used in footwear and packaging.

Planet Shoes: Company Background

The company was founded in 1999. Planet Shoes launched in 2001. Company headquarters is located in Waltham, Massachusetts. 

LinkedIn shows company size to be between 11-50 employees. Phil Meynard is the Present. Information about the founding of Planet Shoes is not found on the website and writer cannot find any online profiles of the business that include these details.

Planet Shoes: Customer Feedback & Reviews

Customer reviews online for Planet Shoes are mixed:

"chef.jeff1" gives the company one out of five stars due to the return policy:

  • "I would never buy anything from Planet Shoes again. Their website says returns are free, and while they did e-mail me a return shipping label, they then charged me a $6.95 fee for returning the shoes, and there is absolutely nothing in the return policy posted on their site that alerts you to this fee. It then took way too long for them to credit my debit card back with the reduced refund, and they only did so after I e-mailed them twice demanding my refund."

Another consumer, however, gives Planet Shoes five out of five stars for fast shipping and the easy-to-use website:

  • "Great Place to purchase shoes. I ordered Acorn Slippers on Tuesday December 20th and received them on Wed. Dec. 21st. AMAZING!!! The discount coupon code for 20% off worked and I still got free shipping. This website is easy to use and focuses on the best brands of Shoes."
    • Elizabeth K., Yelp

"Jordann23" likes the stylish look of the purchased Sperry Top-Sider Bluefish 2-Eye Boat Shoes for Women:

  • "Great color, style, fit, super comfortable...NOW. Color & Style- I bought the Bluefish 2-eye style and it seems pretty true to my computer screen, style is way cute..."
Planet Shoes: Business Credibility & Trustworthiness

Planet Shoes has received awards for its business practices:

  • "Outstanding" overall rating - Feb 2012, awarded by BizRate Customer Certified Store
  • "Elite" rating at STELLAService Store since June 2011
  • A "Best Place to Shop for Shoes Online" - April 2011, awarded by Consumer Reports Shop Smart Magazine
  • Recognized by INC 500 in 2007, 2008, and 2009

The company is first in its industry to launch a Carbon Free Plus shipping alternative.

In February 2012, Planet Shoes was awarded its current "A+" rating by the Better Business Bureau. Planet Shoes is BBB Accredited.

Planet Shoes has received positive media coverage for its economic practices. Media attention centers on the company's partnerships with charities such as Soles4Souls, 1% for the Planet, and the Conservation Alliance.

Planet Shoes: Website Popularity & Google Ranking

According to Inc.com, Planet Shoes has seen a 3-year growth of 212%. The company has a traffic rank in the United States of 10,482, according to the website Alexa. For Global Rank, the Alexa rates Planetshoes.com at 43,493.

At Google PageRank, the website's page rank is five out of ten. The website Compete shows PlanetShoes.com has 165,100 unique visitors per month (updated May 2012). Traffic is up by 56.11% over the past year!

Planet Shoes: Social Media Presence

Planet Shoes' Twitter page does not appear to receive a lot of attention. Tweets are not sent daily and there are currently about 3,000 followers.

On Facebook, the company has a larger presence than on Twitter; there are around 11,000 Facebook followers! There are several positive comments from consumers on the webpage.

Planet Shoes has a Google+ page as well, however the presence here is smaller as only 10 people circle or follow the business.

The company operates a blog called PlanetShoes Blog. The blog is updated at least once a week and includes a Weekly Giveaway feature.

Planet Shoes: Website Security & Safety

Planet Shoes is Norton Secured, as powered by VeriSign. The electronic checkout screen is a secured connection that uses "https".

Google's Diagnostic Page for PlanetShoes.com does not currently list the site as suspicious. Over the past 90 days at time of publishing this review, the website did not host malware or act as an intermediary resulting in further distribution of malware.

Planet Shoes: Pricing & Packages

Examples of current prices are:

  • Women's Earth Banyan heels - $89 USD. Regular price of $99 USD
  • Men's ECCO Cerro athletic shoes - $140 USD
  • Girl's Jambu Casa flats - $39 USD. Regular price $50 USD
  • The North Face Torrent 8 backpack - $84 USD. Regular price $100 USD

Planet Shoes is slightly more expensive for casual men's and women's shoes than online competitor Cushe. Planet Shoes, however, does provide free ground shipping on certain orders and does use recyclable materials and practices that benefit the environment.

Planet Shoes: Shipping Rates & Policies

Planet Shoes offers free ground shipping within the continental United States on all orders over $49 USD. Shipping generally takes 5 to 10 business days.

Reduced real time ground shipping rates apply to Alaska, Hawaii and Puerto Rico. Special reduced rate shipping applies to Canada.

The website offers a Carbon Free Shipping option. For a small fee, consumers can offset the carbon emissions that result from the order's shipment and support renewable energy and reforestation projects.

Planet Shoes does not ship directly to international locations. Consumers, however, may order website merchandise through MyUS.com. MyUS.com provides customers with a private US street address to receive merchandise.

Planet Shoes: Payment Methods Accepted

The website accepts payments by PayPal and by a variety of major credit cards. 

Accepted credit cards are:

  • VISA
  • Discover
  • American Express
  • MasterCard

Additional payment methods such as Debit Cards and personal checks are not accepted at Planet Shoes. While some competitors do not accept PayPal, Planet Shoes could provide more options to get a higher rating for this section.

Planet Shoes: Returns, Refunds & Exchange Policy

Return items for a refund up to 90 days from the date the order was shipped. Return shipping is free for residents of the contiguous United States who made their purchase directly from PlanetShoes.com (excluding MyUS.com customers) or on Amazon.

Credit for the refund generally takes 3 to 5 business days from the date the return is received in the warehouse.

Planet Shoes does offer a price-guarantee if the price is lowered within 10 days of the purchase date. To qualify for an adjustment, the product must still be available on the website. As well, a 100% Price Guarantee is offered. If consumers find one of their products at another website for a lower price, Planet Shoes will match the price.

Planet Shoes: Product images & screenshots
Planet Shoes Coupons
Get Get an extra 25% off sale items. @ Planet Shoes
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Comments (3)

Planet Shoes sounds like it has everything; I hope they include vegan options for consumers like myself. Thanks for the thorough review.

planet i like it. thanks

Gads! You make me really mad that i can't buy shoes online! danged ape-sized 14 feet!

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